Return
or exchange a non-custom item - our 100% money back guarantee
If
you are not completely satisfied with your purchase, simply return
the item to us in its original condition within 7 days of receipt.
Returned
items should be unused and must be returned in original packaging
with any enclosed documentation. We will issue a full refund on
receipt, excluding the original delivery charge. Alternatively,
if preferred, we will exchange the item.
Please
note:
Goods
will only be accepted for return if they are despatched within
7 days of delivery, unless we have notified you otherwise.
The
item is your responsibility until it reaches us.
Therefore
for your own protection we recommend that you send the parcel
using a delivery service that insures you for the value of the
goods.
The
cost of returning the item to us is your responsibility.
Delivery
charges are only refundable where goods are faulty and a refund
is made.
We
recommend that customers return goods for refund or exchange using
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